- How will the referral program work?
- (SUMMARY) The unit owner will contact the rental
desk with information from the renter. The referral will be placed in
the owners unit and the owner will receive a referral confirmation
number for their records. The commission will be lowered by 5% on the
completed rental. Should the unit owner acquire another rental for the
same week, the renter will be placed into another unit and 5% of the
rental rate will be given to the referring owner for the completed
rental. Every one wins.
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Q. How can
owners obtain the "prevailing rental rate schedule" for the new program?
A. Ask for a
rate card at the front desk or log on to www.ReserveTheSummit.com
-
Q.
Do owners on the rental
program receive preferential service when they request repair services from
the Summit Maintenance Dept?
A. No. The
Summit Maintenance Department is available for all owners and is a separate
entity from The Summit Rental.
-
Q. How do I
request work to be done on my condo by Summit Maintenance Department or
outside services.
A. Requests
by owners for work to be performed on their condos must be made formally
Through the Summit Rental Front Desk and a work order number
assigned before work will be performed. Work will be performed according to
the work order sequence first come first served with priority for
emergencies such as water leaks, ETC.
-
Q.
Is there maid service available for guests?
A. No. There
is no traditional hotel type "Maid Service" service available at any time.
Housekeeping is provided at the end of each stay to prepare the condo for
subsequent guests to check in. Guests who book through the Agency may take
advantage of linen and towel exchanges and obtain replacement toilet paper,
soap and dishwasher detergent as needed during their stay.
-
Q.
What services do I get for the commission paid?
A. The
following services will be completed or obtained for you
- Maintain business license from the Florida State &
Local taxing authorities
- Maintain a computerized reservation system
- Maintain a staff of qualified and trained
reservation specialists
- Maintain a
staff of reliable housekeepers
- That will guarantee that they will be there
for each cleaning
- That will clean your linens ands towels to
Hotel Standards
- Provide/replace toilet paper, soap and
dishwasher detergent
- Most units are ready for check in at the
agreed time of 3:00 PM
- Be accountable and clean to the Agency’s
standards.
- Inspect your condo for damage or missing items
and report to you
- Collect and Refund customer deposits
- Make every effort to inspect your condo to assure
that it has not been damaged and the appropriate deposit retained.
- Collect rent and tax due from guests
- Prepare reports and remit all taxes due each month
to the Florida State & Local taxing authorities.
- Handle all banking and deposits
- Maintain and provide individual owner accounting
records and monthly summaries
- Maintain records for all owner bookings
- Provide Year To Date accounting summary
- Perform end of the year IRS reporting
- Provide owner 1099's for Federal and State income
tax filing
- Provide towels, linens, kitchen towels &
dishcloths
- Pay for the laundry service of all towels, linens,
dishcloths & bath mats
- Order and maintain supplies, toilet paper, soaps,
dishwashing detergent, kitchen and bathroom trash bags, etc
- Replace towels and linens that are soiled, stolen
or misplaced by guests
- Advertise your condo for rent in various
advertising media to assure that you achieve your rental booking goals.
- Assure that guests understand and comply with all
Summit Rules
- Answer emails and phone calls from prospective
renters
- Check in guests at the front desk
- Issue keys, parking pass and ID bands
- Check out guests so housekeeping can gain entry to
clean
- Assure that your condo is up to standards for
renting due to wear & tear, cleanliness, inventory of kitchen items,
linens & towels, etc.
-
Q. What happens to any net
surplus that The Summit Rental Agency may have after all expenses are paid
each year?
A. Any net surplus from the
rental program's commissions will benefit you directly as an owner of a
Summit Condo through reduced quarterly association dues and
fees. Commissions paid to an outside company benefit that company and do not
reduce your fees.
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Q. As an owner do I have any say
so in how the rental program is run and rental rates are established?
A. As an owner you now own the
rental program. As owners we now have control over setting rental rates and
commissions where as in the past we were not able to increase or
decrease either of these important aspects.